SMS Terms & Conditions

Program Description & Legal Entity Notice: 3pop is the registered operating trade name (DBA) of legal entity Susanna James (Susanna James d/b/a 3pop, 194 Civic Circle Unit 294975, Lewisville, TX 75029). 3pop offers conversational customer support and service notification SMS programs to facilitate real-time technical correspondence, support ticket triage, and operational updates between 3pop and our clients, partners, and vendors.

1. Consent and Program Enrollment

By providing your mobile telephone number to 3pop or initiating a text message exchange with our business phone numbers, you consent to receive direct conversational SMS/MMS text messages from 3pop regarding your technology consulting, systems maintenance, and concierge IT support requests.

2. Message Frequency

Message frequency varies depending on your ongoing support interactions and operational requests. 3pop does not send automated mass marketing broadcasts or recurring promotional subscriptions.

3. Rates and Carrier Disclosures

Standard message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

4. Opt-Out & Cancellation (STOP)

You can cancel the SMS service at any time. Simply text STOP to any message received from 3pop. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from that number unless you re-initiate contact.

5. Customer Support & Assistance (HELP)

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by contacting us at:

6. Carrier Liability Disclaimer

Carriers (including but not limited to AT&T, T-Mobile, Verizon, Sprint, and regional wireless carriers) are not liable for delayed or undelivered messages.

7. Privacy Policy

Your privacy is important to us. Personal information and mobile opt-in data will not be sold, shared, or rented to any third parties for marketing or promotional purposes. Please review our full Privacy Policy.

8. Contact Information

Susanna James d/b/a 3pop
Legal Name: Susanna James | Brand/DBA: 3pop
194 Civic Circle Unit 294975, Lewisville, TX 75029
Email: support@3pop.com
Phone: (469) 410-3333